ACF004: Balanced Scorecard

Course Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly.

This course is designed to help you in the following ways:

• Understand the key concepts of the Balanced Scorecard, and why it is gaining so much attention in corporate and governmental organizations.
• Learn a systematic, nine step methodology for building and implementing the BSC, based on performance management theory.
• Observe through demonstrations how Performance Management software can aid in collecting and reporting strategic performance information.
• Understand the challenges and pitfalls of strategic management and how to deal with them.