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Home Course Bullying and Harassment in the Workplace
Course Details

Bullying and Harassment in the Workplace

Course Description

This Bullying and Harassment training course will explore the difference between bullying and harassment, the laws that protect workers from harassment, and the laws that make tackling bullying a statutory duty for employers.

Course Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for this course

At the end of this course, participants should be able to:

  • Understand what constitutes bullying and harassment in legal terms.
  • Understand the legal case surrounding bullying and the difference between bullying and harassment
  • Recognise the overt and covert signs of bullying and harassment at work.
  • Know how to carry out a risk assessment and how to implement control measures that will reduce and eliminate risks.
  • Identify a range of accepted definitions of bullying and when behaviour is considered bullying.
  • Recognise the effects that bullying, and harassment have on the individual, those who witness it, and on the organisation.
  • Know how to manage and prevent bullying and harassment.

Course Content

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1 Introduction
2 Understanding Harassment and Bullying in Legal Terms
6 Topics | 1 Quiz
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Lesson Content
0% Complete 0/6 Steps
Introduction
1.1 So, what is harassment?
1.2 Costs to the Company
1.3 Legal
1.4 Psychological
Case Study
Assessment
3 Identifying and recognising Bullying and Harassment
13 Topics | 1 Quiz
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Lesson Content
0% Complete 0/13 Steps
Introduction
2.1 How to Identify
2.2 Abusive Workplace Behaviours
2.3 Bullying and Personality Disorders
2.4 Antisocial Personality Disorder
2.5 Narcissism
Case Study
2.6 Understanding Anger and Aggression
2.7 Defusing & De-escalating Strategies
2.8 What is Not Considered Bullying
2.9 Recognising High risk situations
2.10 How to Handle Workplace Violence
2.11 Types of Behaviour
Assessment
4 Tackling Harassment and Bullying in the Workplace
9 Topics | 2 Quizzes
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Lesson Content
0% Complete 0/9 Steps
Introduction
3.1 What Ibile Oil and Gas Corporation is doing as an organisation to tackle bullying and harassment?
3.2 Four Step Process
Case Study
Activity
3.3 I think a member of my team is being bullied – what should I do?
3.4 Be sensitive
3.5 How can I stop bullying and harassment in my team?
3.6 Steps to take if you are the Victim
3.7 Harassment
Assessment
5 Policies and Guidelines
16 Topics | 1 Quiz
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Lesson Content
0% Complete 0/16 Steps
Introduction
4.1 The need for a bullying and harassment policy
4.2 Code of Ethics
4.3 Policy and Procedures
Case Study
4.4 Informal Complaint Process
4.5 Formal Investigation Process
Case Study
4.6 Investigation Process
4.7 Advising Your Supervisor
4.8 Lodging the Complaint
4.9 Initial Response
4.10 The Investigation
4.11 The Findings
4.12 Review & Closure
Case Study
Assessment
6 Supporting Employees
8 Topics | 1 Quiz
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Lesson Content
0% Complete 0/8 Steps
Introduction
5.1 Manager’s role to protect and support employees who are at risk of bullying
5.2 What to do with a Complaint
5.3 Secondary informal process
5.4 Management of malicious complaints
5.5 How to conduct a Return to Work interview
5.6 Points to be covered in a Return to Work interview?
5.7 Discuss ways to prevent future absence or improve attendance where absence levels are unacceptably high
Assessment
7 Wrapping Up
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