For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.
The Effective Communication workshop will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved..

Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the negative stress. Your participants will be shown how stress can be positive and negative, and we’ll look at the Triple A approach that will form the basis of this workshop.

The Stress Management course will give participants a three-option method for addressing any stressful situation, as well as a toolbox of personal skills, including using routines, relaxation techniques, and a stress log system. They will also understand what lifestyle elements they can change to reduce stress.

They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. A simple example is parenting. When a child arrives, many parents discover leadership abilities they never knew existed in order to guide and protect their offspring. Once you learn the techniques of true Leadership And Influence, you will be able to build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding.

In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.

The Creative Problem Solving course will give you an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, analysing data, and identifying resources will be covered on the course.

For most of us, teamwork is a part of everyday life. Whether it's at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not.

The Teamwork And Team Building course will encourage participants to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. Your participants will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member.

We've all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. You will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

The Interpersonal skills course will help you work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

High Performance Teams are organisations, teams or groups working inside an office environment that are focused on achieving the same goals.

With our Building High Performance Teams course, you will begin to see how important it is to develop a core set of high performance skills while working in an office setting. By knowing and managing the way people interact in an office setting, you will be positioning your high performance teams for great success!

Ensuring relationships that are built on trust and having the tools to be resilient are crucial in creating a workplace that is safe and a solid place for all to work. This course will introduce you to your company’s responsibility with regard to promoting honesty, as well as how to deal with the inevitable changes that come along with building a stronger business.

A solid team building strategy can create an environment of greater collaboration and collegiality, which is good not only for the bottom line for your people themselves. There are many different ways to build a team, and to continue fostering a sense of teamwork. Developing a diverse team building tool kit helps your people grow at every stage.

Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this course, you will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.

The Negotiation Skills course will give your participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Your participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

Welcome to the Motivation Course. Employee Motivation is becoming ever more important in the workplace as time goes on, and everyone agrees that a motivated workforce is far more likely to be a successful workforce. The happier and more professional an employee is, the better the results they will deliver for you. Of course, every employer wants to make sure that they have a workforce who will do their best, but this does not simply mean making the job easy for their employees. In fact, part of the problem of motivation is that where the job is too easy, employees become complacent.

Every employee needs to be motivated in order for performance management to be successful. While employees must take some
responsibility in motivating themselves, management can help motivate and develop individuals. Practising basic motivational techniques will improve performance as it boosts morale. This course will introduce learners to basic motivational techniques.

Many studies have found that public speaking is the number one fear amongst most people, outranking flying, snakes, insects, and even death. Ironically, it is also one of the skills that can make or break a person's career. This course is designed to provide you with a strong set of skills that will complement your current presentation skill set.

The Presentation Skills course will give participants some presentation skills that will make speaking in public less terrifying and more enjoyable. This course also includes topics that participants can look forward to including: creating a compelling program, using various types of visual aids, and engaging the audience.

We live in a knowledge based society, and the more critical you think the better your knowledge will be. Critical Thinking provides you with the skills to analyse and evaluate information so that you are able to obtain the greatest amount of knowledge from it. It provides the best chance of making the correct decision, and minimizes damages if a mistake does occur.

Critical Thinking will lead to being a more rational and disciplined thinker. It will reduce your prejudice and bias that will provide you a better understanding of your environment. This course will provide you with the skills to evaluate, identify, and distinguish between relevant and irrelevant information. It will lead you to be more productive in your career, and provide a great skill in your everyday life.

Every great leader has many important qualities that make them successful. One of the most important of these leadership qualities is a strong sense of self-awareness and the ability to use it to lead by example. Developing self-leadership skills can have many benefits in both your personal and professional life. In this course, we would discuss what self-leadership is, why it's important and skills you can focus on to develop your own self-leadership.

Change is a constant in many of our lives. All around us,technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. Having a smooth transition when change occurs is important in any situation and you will gain some valuable skills through this workshop.

The Change Management course will give any leader tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.

We truly are living in unprecedented times. The rapidly evolving situation with COVID-19 is unpredictable and beyond our control. The shattering impact the protective measures are having on many of our professional and personal lives and the constant stream of more bad news makes it hard to think about anything else and it is easy to become obsessed, stressed, anxious and depressed.
The one thing we do have control of is deciding how we will personally respond – and this is where practising mindfulness
can really help. Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present
while it addresses the danger of distorted thinking. Staying in tune both mentally and emotionally improves perspective to enhance personal and professional success during a crisis Our Developing and Improving Mindfulness in a Crisis course is designed to help participants identify their own patterns of thinking especially in crisis situations. As they learn to practice mindfulness, they will cultivate positive emotions that will have a dramatic effect on the work environment.

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

The Coaching And Mentoring course focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision making process. Creating a comfortable environment through better facilitation will give your participants a better understanding of what a good facilitator can do to improve any meeting or gathering.

The Facilitation Skills course can help any organization make better decisions. This course will give you an understanding of what facilitation is all about, as well as some tools that you can use to facilitate small meetings. A strong understanding of how a facilitator can command a room and dictate the pace of a meeting will have you on the road to becoming a great facilitator.

This course will introduce to you the ideas and techniques for improving your ability to delegate effectively. Many occupations are based on the working capabilities of the team. Many service occupations require high levels of effective delegation to ensure all tasks are fulfilled appropriately. By delegating work, managers are able to coach, train, and develop competent employees, making them more valuable to the organization.

Virtual teams are growing in popularity since many companies continue to grow and expand in different areas and time zones. Learning to manage a team that we can’t physically see every day can be difficult. When we learn how to manage our local teams, as well as our virtual teams, we can form a group that works together to increase productivity and provides a new perspective on any project. This e-learning module has been created to support all managers to manage their teams well. The aim of this course is to provide you with all the information you need to use and get the most out of your virtual teams.